Verner del Castillo

Verner Del Castillo is an experienced System Engineer currently employed at Red River since June 2021, where responsibilities include monitoring and resolving network and system issues while providing technical support to over 250 clients. Del Castillo has a strong focus on achieving First Time Response goals and managing issues related to Service Level Agreements, along with troubleshooting PC hardware and software, addressing network equipment problems, and administering basic domain functionalities. Prior to Red River, Del Castillo worked as a Business Applications Administrator at Prince & Izant Company and held various roles at Hyland, including Cloud Support Analyst II and Cloud Support Analyst. Earlier experience includes a position as an Information Technology Support Analyst at Kforce Inc, contracted with PPG.