Claudia Belardo

VP, Customer Success at Red Sift

Claudia Belardo is the VP of Customer Success at Red Sift. Claudia has over 10 years of experience in customer experience and customer success. Prior to joining Red Sift, they were the Vice President of Customer Experience (CX) Transformation at IFS. In this role, they were responsible for designing and owning the IFS Voice of the Customer program and the IFS Customer Experience strategy. Claudia also oversaw the customer success enablement through end-to-end journey mapping, Success Plans, and Customer Healthscores. Claudia has also held the position of Global Customer Success Director at Alfresco and International Customer Experience (CX) Transformation Director at SAP Concur.

Some of their coworkers include Rois Ni Thuama - Head of Cyber Governance, Chuck Swenberg - SVP, Strategy & GM, Americas, and Stuart Rogers - CFO. Their manager is Rahul Powar, CEO.

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Timeline

  • VP, Customer Success

    Current role

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