Heather R. Bernardo has a diverse range of work experience in various roles and industries. Heather R. began their career as the Midwest Regional Sales Manager at Nicole Miller from 1994 to 1997. Heather R. then worked at I.C.O.C. from 1997 to 2004 as a Program Manager and Sector Leader, where they managed teams, conducted conflict resolution, and planned large-scale events.
In 2007, Heather joined Sears Holdings Corporation as the Softlines Merchant for The Great Indoors until 2008. Heather R. then transitioned to the eCommerce division of the company, serving as an eCommerce Merchandiser from 2009 to 2011 and later as an eCommerce Merchandise Manager from 2011 to 2011.
Heather joined Belk in 2011, where they held multiple roles, including Digital Merchandising Manager and Digital Project Manager. Heather R. played a significant role in growing sales, increasing profitability, and launching new product categories.
In 2017, Heather joined Lowe's Companies, Inc. as a Digital Brand Manager and later became the Digital Product Manager. Heather R. contributed to the startup of the Brand Advocate program and managed digital merchandising for Lowes.com and LowesforPros.com.
Heather's most recent role is as the Head of Digital Product & eCommerce Merchandising at REEDS Jewelers, starting in 2019. Heather R. led initiatives in digital product management, innovation, and eCommerce merchandising, including a site redesign that won multiple awards for user experience.
Additionally, Heather is a member of the Women in Retail Leadership Circle since 2023.
Overall, Heather R. Bernardo has demonstrated their expertise in digital product management, eCommerce merchandising, team management, and leading successful projects throughout their career.
Heather R. Bernardo completed their Bachelor of Science degree in Business and Fashion Merchandising from Philadelphia University in the years 1990-1994. Heather R. also pursued International Fashion Business and Design studies at the Paris Fashion Institute for a brief period in 1993. In 2014-2015, Heather obtained a Project Management Certificate from UNCC, specializing in Project Management. Additionally, they obtained certifications in Prosci Change Management (from Prosci) in June 2016 and another Project Management Certificate (from UNC Charlotte) in May 2015.
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