Michael Sutphin

Workforce Manager at ResultsCX

Michael Sutphin is an experienced Workforce Manager who has held various roles in customer service and sales throughout their career. With a background in handling customer complaints, improving websites, and managing collections, Michael has developed a diverse skill set that includes mentoring new hires and upholding company standards. Graduating with an Associate of Arts and Sciences degree in Philosophy from Marshall University, Michael brings a strong educational foundation to their professional experience.

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Timeline

  • Workforce Manager

    November, 2021 - present

  • Workforce Tactical Team Supervisor

    2017