Shivani Dixit

Shivani Dixit is a Senior Customer Success Manager at Revolut since November 2021, bringing extensive experience in customer-facing roles in the financial sector. Prior to Revolut, Shivani served as a Senior Team Lead at HCL Technologies, where responsibilities included overseeing clearing and settlement operations for Deutsche Bank in India and leading a team of payment specialists. Experience also includes serving as an Assistant Manager at Kotak Life, where Shivani managed customer onboarding and escalations while focusing on key performance indicators related to customer satisfaction and retention. Earlier roles include an Associate at CMS Info Systems and an internship at Kotak Mahindra Bank. Shivani holds an MBA in Finance and a Bachelor's degree in Commerce from the University of Lucknow.