Chad Franks

Chad Franks has a strong background in customer success and account management. Chad recently worked at RevolutionParts as a Customer Success Manager, focusing on ensuring client satisfaction. Before that, Chad held the role of Senior Account Manager at Avex E-commerce, where they built and maintained client relationships, identified revenue opportunities, and provided strategic direction. Prior to that, they served as an Enterprise Customer Success Manager at Shogun, driving company growth through prospecting and closing sales deals. Chad also has experience as a Strategic Account Manager at ChannelAdvisor, where they managed and expanded high-value client accounts. Chad'scareer began as an Account Manager at iContact, where they helped new account holders launch successful campaigns and developed expertise in email marketing and social media.

Chad Franks has an Associate of Science (AS) degree in Computer Engineering from ECPI University. Chad also holds a Certificate in Professional Certification in Agile and Scrum from Villanova University. Additionally, Chad has obtained several certifications, including "Sales Strategies for an Economic Downturn" from LinkedIn in May 2023, "Sales Strategies and Approaches in a New World of Selling" from LinkedIn in February 2022, "Purpose-Driven Sales" from LinkedIn in January 2022, "Selling to the C-Suite" from LinkedIn in September 2020, "The Practices of High-Performing Employees" from LinkedIn in April 2020, "Shopify External Education Alpha/Beta Tester" from Shopify in February 2023, and "Professional Certification in Agile & Scrum" from Villanova University in September 2020.