Justin Gough

Operations at Ridwell

Justin Gough has over 10 years of professional experience in operations, product marketing, and logistics management. In 2009, they began their career as Marketing Manager at NCM Direct Delivery where they executed a customer acquisition campaign that launched the business in Seattle with $0 in revenue in 2009 to $480,000 in annual revenue for 2010. Justin then moved to Alio Solutions in 2011 where they served as a Logistics Management Consultant. In this role, they led business development and new customer acquisition and achieved 8% revenue growth quarter over quarter from Q3/2011 to Q2/2014. In 2014, Justin joined Send Inc. as Operations & Product Marketing. During their tenure, they set the strategic vision and guided the company to $1 million in revenue in 2015 and successful acquisition in Jan 2016. Justin then moved to Package Guard in 2016 as Product Marketing Manager and successfully managed the creation & execution of a successful Kickstarter campaign ($45k). Additionally, they created customer facing website (HTML/CSS/JS/Wordpress) and developed content strategy in Q3/2016, resulting in a feature on the 2016 Cyber Monday episode of NBC Nightly News. Justin also held roles at Rep the Squad and Dash Delivery & Transport. At Rep the Squad, they created and led the social media influencer program on Facebook, Instagram, and Youtube. At Dash Delivery & Transport, they identified new offline and online sources for higher quality driver supply, created an internal culture of innovation and testing, which drove faster and more efficient supply acquisition and launched new acquisition initiatives through ideation to successful Go To Market plan. Finally, they are currently working as Operations at Ridwell since 2018.

Justin Gough received a Bachelor of Arts in Society, Ethics & Human Behavior from the University of Washington between 2009 and 2011. Justin then went on to receive a Master of Entrepreneurship from the University of Washington - Michael G. Foster School of Business between 2017 and 2018. Justin also holds certifications in HTML & CSS (Proficient), Javascript, Python, SQL (working knowledge), Mixpanel, Google Analytics, Facebook/Google Ads, Excel, and Quickbooks (P&L management).

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