Armando Coronado

Armando Coronado is an experienced project manager and business consultant currently serving as a Project Manager in the Program Management Office at RQI Partners, LLC since July 2023. Armando also operates L&D Infinity Consulting, LLC as a Business Owner, Project Manager, and CX & UX Consultant, specializing in enhancing customer experiences and optimizing user interactions for mid-size to Fortune 500 companies. Previous roles include Project Manager, CX Consultant, and Client Success Manager at McorpCX, where key projects for high-profile clients were overseen, and Program Manager and Contact Center Director at Faneuil Inc, where the implementation plan for a large-scale contact center was developed. Armando's background also includes positions at Camping World, iQor, Arizona State Retirement System, Citi, Walmart, and The Home Depot, showcasing a strong foundation in customer service and operations management across diverse industries.