EI

Emanuel Walker II

Network Operations Center Team Lead at SageNet

Emanuel Walker II has extensive work experience in the field of network operations and support. Emanuel began their career at Interliant in 2000, where they worked as a Technical Support Analyst and later as an E-Commerce Support Specialist. In these roles, Emanuel debugged and troubleshooted websites, assisted in troubleshooting user problems, and increased revenues by resolving complex sales support issues.

In 2002, Emanuel joined Sprint as an E-Commerce Product Support Lead, where they provided supervisor support for the first level support team and performed software upgrades and installations.

In 2003, they moved to VeriCenter and worked as a Tier II Support Specialist and Network Surveillance. During this time, Emanuel troubleshooted and solved customer's technical concerns, monitored network equipment, and ensured that support requests were handled in a timely manner.

Since 2008, Emanuel has been employed at SageNet as a Network Operations Center Team Lead and Network Surveillance. In these roles, they have managed MVOIP networks, obtained Government Security Clearance, and monitored multiple networks utilizing various monitoring applications.

Throughout their career, Emanuel has demonstrated strong technical skills and a dedication to providing excellent support and troubleshooting services.

Emanuel Walker II has an extensive education history. Emanuel began their higher education journey by obtaining a high school diploma from Bishop Borgess in 1991. Emanuel then attended Morris Brown College from 1991 to 1995, focusing on electrical engineering. Although the specific degree earned during this period is unknown, Walker II's field of study indicates a specialization in electrical engineering.

Seeking further academic achievements, Walker II pursued a Bachelor of Science degree in computer science at Southern Polytechnic State University from 1995 to 1999. This degree demonstrates their interest in computer science and their commitment to expanding their knowledge in this field.

Later, Walker II pursued an MBA at the University of Phoenix from 2009 to 2010, with a focus on the business field. This indicates their desire to enhance their managerial and business acumen, possibly complementing their previous technical education.

While the field of study for the Morris Brown College and Southern Polytechnic State University bachelor's degrees is not specified, it can be assumed that they are in alignment with Walker II's majors during their time at these institutions.

Based on the provided information, it is evident that Emanuel Walker II has a diverse educational background, encompassing disciplines such as electrical engineering, computer science, and business administration.

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Timeline

  • Network Operations Center Team Lead

    January, 2017 - present

  • Network Surveillance

    March, 2008