Fran Jennion

Enterprise Customer Success Manager - EMEA at SalesLoft

Fran Jennion has a diverse work experience spanning various roles and industries. Fran currently works as an Enterprise Customer Success Manager - EMEA at Salesloft since April 2022. Prior to this, they served as a Senior Customer Success Manager - LinkedIn Learning at LinkedIn from September 2021 to February 2022. Fran also has experience at Microsoft, where they worked as an Enterprise Customer Success Manager - Business Applications from September 2018 to September 2021. Fran gained additional experience as a Workforce Development Centre Assistant at Network Rail from November 2017 to August 2018 and as a Customer Advisor at Basingstoke Sports Trust from March 2016 to November 2017. Fran also worked as a Lead Career Coach and Events Officer at Future Frontiers from October 2016 to June 2017. Fran gained fundraising experience at the University of Southampton, where they worked as a Fundraiser - Alumni Relations/ Cancer Immunology Team from February 2015 to June 2016. Fran also served as an Ambassador for the university from September 2015 to May 2016. Additionally, Fran worked as a Customer Service Advisor (Summer Fixed Term) at THE STEVENSON GROUP from June 2015 to September 2015.

Fran Jennion has a Bachelor of Arts (BA) degree in History from the University of Southampton. In addition to their degree, Fran has obtained several certifications in various fields. These certifications include "Onboarding and Adoption Best Practices for Customer Success Management" from LinkedIn, "Microsoft 365 Certified: Fundamentals" from Microsoft, "OpenHack: Dynamics 365 + Power Platform" from Microsoft OpenHack, "Accessibility in Action" from Microsoft, "MB-230 Microsoft Dynamics 365 for Customer Service" from Microsoft, "Business Analysis Foundations" from LinkedIn, "Microsoft Certified: Dynamics 365 Fundamentals" from Microsoft, "Microsoft Certified: Power Platform Fundamentals" from Microsoft, "Coaching and Developing Employees" from LinkedIn, "Learning Design Thinking: Lead Change in Your Organization" from LinkedIn, "Program Management Foundations" from LinkedIn, "Modern Marketer: Business & Marketing Strategy" from Microsoft, "Story Impact: Learning to Connect and Compel" from Microsoft, "Insight Selling" from Microsoft, "Microsoft Global Challenger" from Microsoft, and "Prosci® Certified Change Practitioner" from Prosci.

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Timeline

  • Enterprise Customer Success Manager - EMEA

    April, 2022 - present