Laura Firlein

Laura Firlein has had a successful career in the financial industry, with experience at companies like Sallie Mae, Navient, and Chase. Laura has held various managerial positions, including Director of Collections and Operations Manager. Throughout their roles, Laura has demonstrated expertise in talent management, employee development, quality assurance, and customer experience. Laura has also excelled in credit decision-making, improving operational efficiencies, and maintaining strong communication within their teams.