Rakesh Verma

Director, Head Of Customer Support Systems at Samsara

Rakesh Verma, CISM, has extensive work experience spanning over multiple industries and roles. Rakesh began their career at Indian Institute of Public Administration as a Senior Programmer before moving on to roles as a Software Development Consultant at Bakst, Telstra Australia, and The Wine Society Australia, where they focused on improving business processes and developing software solutions. Rakesh then joined BHP as a Software Development Consultant, followed by a position at First Data CashCard Acquisition Partnership, where they worked on migrating legacy systems. Rakesh later worked as a Senior Programmer at Westpac Banking Group NZ. Rakesh then joined Compaq Computer Corporation as a Systems Engineer, specializing in security software. Rakesh continued to develop their security expertise at Dell, where they held various roles, including Project Manager/SOA Systems Engineer and Project Lead, working on application integration and modernization projects. Rakesh's contributions at Dell were instrumental in the adoption of new technologies, such as CRM and Salesforce platforms, and the development of next-generation support tools. Currently, Rakesh is the Director, Head of Customer Support Systems at Samsara, where they oversee customer support operations. Throughout their career, Rakesh has demonstrated a strong focus on data privacy, security, compliance, and resiliency.

Rakesh Verma, CISM, obtained their Bachelor of Engineering degree in Computer Science and Technology from Bangalore University between the years 1987 and 1991. Prior to that, they completed their Intermediate Of Science degree in Mathematics, Physics, and Chemistry from Lalit Narayan Mithila University, Darbhanga, from 1983 to 1985. Rakesh Verma's high school education took place at BTPS High School, where they studied Physical Sciences from 1979 to 1983.

In addition to their formal education, Rakesh Verma has obtained various certifications throughout their career. Rakesh became a Certified Information Security Manager® (CISM) in July 2021 from ISACA. Rakesh also completed the Certified Information Systems Security Professional (CISSP) Training Course provided by (ISC)² in April 2019. Rakesh Verma has acquired several other certifications, including Risk Management for IT and Cybersecurity Managers, CompTIA Security+, and AWS: Enterprise Security, among others. These certifications were obtained from institutions such as LinkedIn and Dale Carnegie.

The provided information does not mention any assumptions regarding Rakesh Verma's education history beyond what has been explicitly stated.

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Timeline

  • Director, Head Of Customer Support Systems

    April, 2022 - present

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