House Manager

General Summary:

The House Manager oversees front of house operations during events and performances at the San Diego Symphony Orchestra’s two venues - Jacobs Music Center and The Rady Shell at Jacobs Park (and other venues where the San Diego Symphony performs). Reporting to the Director of Guest Experience, this position is responsible for ensuring that performance venues are a welcoming and vibrant space for audiences and that the Symphony’s volunteer program provides the breadth and depth of staff resources to meet the varied needs of the organization. Overseeing front of house staff and volunteer ushers, the House Manager will lead the teams that welcome and support audiences at our venues, as well as coordinate with security and food and beverage management. The House Manager is jointly responsible for ensuring that venues comply with health, safety, and ADA requirements, and deliver a high-quality and responsive guest service experience at 150+ events annually.

This position offers the opportunity to be an integral part of a team that provides an exceptional cultural experience in keeping with the San Diego Symphony Orchestra Association’s Tier 1 designation and reputation for exceptional guest experience.