SC

Savannah Copeland

Senior Manager, Scaled Customer Success at Sana Benefits

Savannah Copeland has a diverse work experience spanning several industries. Savannah currently works at Sana as a Manager of Customer Success. Prior to this role, they worked as a Customer Success Team Lead and a Customer Success Manager at the same company.

Before joining Sana, Savannah worked at Door - Real Estate | Mortgage | Title as a Learning and Development Manager. In this role, they created efficient processes and procedures to enhance the client experience and facilitated company-wide training.

Savannah also held the role of Territory Manager at Door, where they managed the central Texas team and oversaw the customer success experience process. Savannah implemented sales goals and strategies to drive team success and increased the sales pipeline through client cultivation strategies.

Savannah's earlier experience includes working as a Customer Success Manager at a real estate tech start-up. Savannah joined the company during its early stages and quickly advanced to a lead role, managing and training a team of new listing agents.

Savannah started their career as a Realtor at Keller Williams Realty, Inc., where they facilitated residential property transactions and achieved significant sales success.

Savannah's first job was as a Teacher at Frisco ISD, where they educated and mentored fourth and fifth grade students across various subjects. Savannah played a crucial role in developing and implementing a innovative curriculum.

Overall, Savannah has a strong background in customer success management, learning and development, sales, and education. Savannah has continually demonstrated their ability to drive success and create efficient processes in their roles.

Savannah Copeland has a Bachelor of Education (BEd) degree in Elementary Education and Teaching from Stephen F. Austin State University. Additionally, they obtained their Real Estate Licenses from The Real Estate Council (TREC) in March 2016.

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Previous companies

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Timeline

  • Senior Manager, Scaled Customer Success

    September 1, 2023 - present

  • Manager, Customer Success

    August, 2021

  • Customer Success Team Lead

    February, 2021

  • Customer Success Manager

    February, 2020

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