Jawariya Ishtiaque

Complaints Manager at Sastaticket

Jawariya Ishtiaque has a diverse range of work experience spanning over several years. Jawariya most recently worked at Sastaticket.pk as a Complaints Manager starting in February 2022. Prior to that, they held the role of Sr Manager Complaints and Aggregators at Pizza Hut - Pakistan (MCR Pvt. Ltd.) from August 2016 to April 2022.

Before entering the food industry, Jawariya worked as a Marketing Associate at Ahlan Marketing from June 2014 to January 2016. Additionally, they served as a Contact Center Supervisor at Metife Alico from December 2011 to June 2014.

Jawariya also has experience in customer service, having worked as a Customer Service Representative at Dubai Salik from March 2010 to December 2011. Prior to that, they were a Customer Services Compliance Officer at Citibank, N.A. from January 2006 to March 2010.

Jawariya'searly career involved a role as a Phone Banking Officer at Citibank NA from January 2004 to January 2006. Overall, Jawariya has accumulated diverse experience in complaints management, marketing, customer service, and contact center supervision.

Jawariya Ishtiaque holds a Master of Arts (MA) degree in International Relations and Affairs from Karachi University. Additionally, they attended the British Embassy School Riyadh, but it is unknown if they obtained a degree or pursued any specific field of study there.

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Timeline

  • Complaints Manager

    February, 2022 - present