Manos Protopapas

Customer Success Operations Manager at ScreenCloud

Manos Protopapas has a diverse work experience spanning from 2016 to the present. Manos started their career as an actor and worked as a self-employed actor from June 2016 to January 2018. In 2019, they joined Urban as a Supply Operations Team Assistant before being promoted to Beauty Operations Associate. In this role, they successfully increased therapist volume and implemented a process to monitor therapist availability. Manos then became an Operations Associate - B2B, where they restructured the therapist application process and collaborated with various teams to launch it. In 2020, Manos joined Fixflo as a Customer Success Executive and later progressed to the position of CS Operations Manager. In this role, they managed customer success operations and contributed to the company's success. In 2022, they joined ScreenCloud - Digital Signage as a Customer Success Operations Manager. Overall, Manos has gained valuable experience in operations, customer success, and team management throughout their career.

Manos Protopapas completed their education with a Bachelor's degree in Drama and Dramatics/Theatre Arts, General from Goldsmiths, University of London, which they attended from 2013 to 2016. Prior to that, they earned a Foundation degree in Acting at the Oxford School of Drama, where they studied from 2011 to 2012. Manos'searliest known educational background is at Moraitis School, where they spent the period from 1997 to 2011. However, no specific degree or field of study is mentioned for this time.

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Timeline

  • Customer Success Operations Manager

    May, 2022 - present