Clare Homer

Clare Homer is an accomplished professional with extensive experience in customer service and quality management. Currently serving as the Customer Service Team Leader at Shred-X since May 2024, Clare is responsible for overseeing a dedicated team to enhance service delivery and customer satisfaction. Clare's background includes a significant tenure with nbn™ Australia as the Quality and Performance Manager, where responsibility encompassed the management of customer care quality assurance teams and the development of quality initiatives. Experience also includes roles at Qantas, where Clare supervised group bookings and led quality performance programs, and various positions as an event worker at Secret Sounds. Clare's educational background includes a Bachelor's degree in Health Science from Torrens University Australia and training from the College of Adult Learning.