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Brad Bates

Customer Success Manager at Seller Labs

Brad Bates has a diverse work experience spanning various industries and roles. Brad currently works as a Customer Success Manager at X-Cart since 2022. Prior to this, Brad served as a Praise Team Leader at Knightsville United Methodist Church from 2019 to 2023. Brad also worked as a Solutions Specialist at both Micad and SEER in 2022 and 2021-2022 respectively.

Before that, Brad held multiple positions at SEER, including Solutions Specialist, Support Lead and On-Boarding Specialist, and Customer Support Specialist from 2018 to 2022.

Additionally, Brad gained experience as a Set Up Assistant and Social Media Manager at Johns Island Farmers Market in 2019, where they assisted with market setup and tear-down, managed social media accounts, and created promotional graphics.

Brad's earlier work experience includes roles such as Pastor of Worship and Youth at Legacy Church from 2012 to 2018, Client Services Project Manager and Customer Advocacy at Blackbaud from 2012 to 2017, and Worship Leader and Youth Assistant at Unity Baptist Church from 2009 to 2012. Furthermore, they served as a Pastor of Worship and Youth at Fellowship Baptist Church from 2007 to 2009, and as a Youth Pastor at Bamberg First Baptist Church in 2006.

With their extensive experience in customer success, worship leadership, and youth ministry, Brad brings a diverse skill set and a strong background in managing teams and technology to their professional endeavors.

Brad Bates obtained a Bachelor's degree in Youth Ministry from Charleston Southern University, where they studied from 2001 to 2005. Prior to that, they received a high school diploma from James F Byrnes High School, where they completed their secondary education from 1996 to 2000. In addition to their formal education, Brad has obtained several certifications. In October 2020, they completed an SQL course from SoloLearn. In January 2019, they obtained certification in Basic Customer Service Quiz from LiveChat - customer service software. Moreover, in February 2014, they obtained The Raiser's Edge Associate Certification from Blackbaud.

Links

Previous companies

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Timeline

  • Customer Success Manager

    June, 2022 - present

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