Service Quality Institute is the Global Leader in Helping Organizations Keep Customers, Build Market Share and improve the performance of Your Entire Work Force by developing a Culture of Delivering Superior Customer Service.

Competition is tough, price and feature are often easily matched with customers more demanding than ever before. Superior Customer Service is the most cost effective way of growing your business. We help you keep customers, build market share and improve the performance of your entire work force with a superior Customer Service Strategy. 

𝐀 𝐂𝐮𝐬𝐭𝐨𝐦𝐢𝐳𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧
SQI tailors, personalizes, and customizes programs to any degree your organization needs with no limitations. We work with you to create a program that changes your employees’ attitudes and behaviors, building morale, teamwork and communication by empowering your employees.

𝐄𝐥𝐢𝐦𝐢𝐧𝐚𝐭𝐞 𝟖𝟎% 𝐨𝐟 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐓𝐢𝐦𝐞
Time is the most expensive part of training. Our programs will reduce costs of training while producing more productivity, thus greater profits.

𝐄𝐥𝐢𝐦𝐢𝐧𝐚𝐭𝐞 𝟗𝟓% 𝐨𝐟 𝐚𝐥𝐥 𝐓𝐫𝐚𝐯𝐞𝐥 𝐄𝐱𝐩𝐞𝐧𝐬𝐞𝐬
All SQI training is done on site facilitated by our Certified Trainers or your Certified Trainers. Zoom can be used to avoid physical classroom contact.

𝐖𝐞 𝐂𝐫𝐞𝐚𝐭𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐮𝐥𝐭𝐮𝐫𝐞𝐬 𝐅𝐨𝐫 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬
The Service Quality Institute has the largest collection of Customer Service Programs and Products in the world. With our proven system, businesses are able to introduce a new program every four to six months helping you create a culture change, and sustain your business’s commitment to Customer Service excellence. Your employees will benefit from the convenience of our Online Learning Programs, 

For more information on Improving Your Customer Service contact us directly :

by Phone 𝟗𝟓𝟐-𝟖𝟖𝟒-𝟑𝟑𝟏𝟏

or eMail  𝐣𝐨𝐡𝐧@𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐪𝐮𝐚𝐥𝐢𝐭𝐲.𝐜𝐨𝐦

Training

Service Quality Institute

John Tschohl

Johanes Rengka

The Customer Service and Training team at Service Quality Institute is dedicated to developing and implementing tailored programs that enhance customer service excellence within organizations. This team consists of certified trainers and consultants who facilitate on-site and online training, aiming to improve employee attitudes, behaviors, and communication. Their expertise helps reduce training time and travel expenses, thus boosting productivity and morale while fostering a strong service-oriented culture.

Customer Service and Training

About

Team members