Merissa Gartenberg is an experienced professional with a strong background in technical support and infrastructure engineering. Currently serving as a Senior Staff Performance Support Engineer and Team Lead at ServiceNow since June 2017, Merissa has previously held roles including Staff Performance Support Engineer and Senior Technical Support Engineer. Prior to ServiceNow, Merissa worked at Nationwide from June 2015 to June 2017, where responsibilities included Specialist and Sr. Analyst in Infrastructure Engineering. Additional experience includes serving as an IT Support Technician at Embry-Riddle Aeronautical University - Worldwide and completing an internship in Business Intelligence and Data Warehouse Engineering at Nationwide Insurance. Earlier roles also feature positions as a Salesperson at Coosemans Philadelphia and Assistant Student Technical Director at Mainstage Center for the Arts. Merissa earned a Bachelor’s Degree in Software Engineering with a Minor in Aviation Safety from Embry-Riddle Aeronautical University.
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