Carrie Medders

Carrie Medders is a seasoned professional in customer success management with extensive experience spanning over two decades. Currently serving as Senior Manager of Global & Strategic Customer Success at Skillsoft since February 2020, Carrie previously held multiple roles at CareerBuilder from December 2002 to February 2020, including Manager of Customer Success, where oversight of 18 Customer Success Managers was a key responsibility. Carrie excelled in ensuring high client engagement, delivering return on investment (ROI), and advocating for customer needs. With a strong background in market research, client training, and data analysis, Carrie leveraged analytical insights to drive strategic decisions and improve team performance across various business initiatives.