Javier Vinicio Rivadeneira Herrera

Javier Vinicio Rivadeneira Herrera has extensive experience in customer support and telecommunications engineering. Currently serving as a Customer Support Manager at Slimstock since August 2016, Javier oversees the management of customer inquiries related to Slim4 software, focusing on inventory optimization. Previous roles include Senior Claims Manager at Movistar Ecuador, where responsibilities encompassed managing mobile network complaints for corporate clients and presenting statistical indicators. Additional experience includes positions such as Benchmarking Engineer at CELLOPTI - Ericsson, Project Engineer at HST, and Optical Engineer at BLUISCH Ltda. – Huawei. Javier holds a degree in Telecommunications Engineering from Universidad de las Fuerzas Armadas - ESPE, obtained in 2013.