Rikki Holland serves as the Head of Resource Management at Smart DCC, bringing extensive experience from previous roles at EY, where Rikki held positions including Head of Resource Management for UK Financial Services Consulting, Senior Resource Manager, and Resource Manager. Prior experience includes resource management and planning roles at Atos and Pipex Internet, where Rikki transitioned from a Customer Support Agent to a Resource Planner. Rikki's educational background includes studies at Staffordshire University from 2004 to 2005.