Samantha Campbell

Content Designer/ux Writer at SMG

Samantha Campbell has a diverse work experience in the field of content strategy and UX writing. Samantha began their career as a Content Writer/Manager at ICEPAY in 2013, where they were responsible for managing online content, writing press releases and articles, and coordinating projects. Samantha then worked as a Freelance Copywriter at The Black Dot Content & Copywriting from 2012 to 2016.

From 2016 to 2017, Samantha worked as a Content Marketing Specialist at Blackdot, where they wrote various types of content and collaborated with different teams. Samantha then joined Optus as a Digital Content Manager, where they managed editorial content, developed content strategies, and produced marketing campaigns.

In 2019, Samantha worked at Qantas as a UX Writer/Content Designer, where they developed a content strategy, optimized UX content, and designed webpages. Samantha also worked at Deltatre as a Content Strategist/UX Writing Lead from 2019 to 2021, supporting the launch of a new SaaS product and writing content for the help center.

At Vodafone, Samantha worked as a Senior UX Copywriter in 2021, writing UX microcopy and marketing copy. However, they had to leave soon after starting due to personal circumstances. Samantha then joined SiteMinder as a Content Strategist/UX Writer in 2022, where they supported the launch of their 'next generation' platform.

Samantha's most recent role was as a Content Strategist at Atlassian from 2022 to 2023. In this position, they supported the redesign of an internal content hub and provided content guidelines, redesigned information architecture, and improved the quality of content.

Currently, Samantha is working as an Expert UX Writer at SMG - Service Management Group.

Samantha Campbell attended Joubert Park College in South Africa, where they pursued a Higher National Diploma in Hair Styling/Stylist and Hair Design, which included a module on business and communications. The duration of their education at this institution and the specific years of their enrollment are not provided.

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Timeline

  • Content Designer/ux Writer

    March, 2023 - present

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