Data Analysis and Insights
About
The Data Analysis and Insights team at SMG leverages advanced analytics to transform raw data into actionable insights for clients, enhancing their experience management strategies. Comprising specialists in database management, research, and insights analysis, the team collaborates to identify trends, optimize operations, and provide tailored recommendations that drive client success and satisfaction.
Team members
Brooke Arnold
Senior Research Analyst
CE
Caprina Erba
Insights Analyst
James Kewley
Research Analyst
Jeff Kang
Brand Insights Manager
Jessica Gough
Account Analyst
Kimberly Burnell
Insights Analyst
Marwan Elahmar
Database Administrator
SH
Salehin Haque
Insights Analyst
SW
Stephanie Weddington
Research Analyst
Terry Caram
Insights Analyst