Gavin Wilson

Senior Manager, Priority Support at Snowflake

Gavin Wilson is a seasoned professional with extensive experience in customer success and support management, currently serving as a Senior Manager of Priority Support at Snowflake since November 2018. As the architect of Snowflake’s Priority Support Program, Gavin has successfully established a high-end support system that has generated over $20 million in annual recurring revenue within two years. Before Snowflake, Gavin held key positions, including Senior Enterprise Customer Success Manager at Chartio and Client Success Team Manager at ZenBanx Holding Ltd., where leadership and consultative skills led to significant customer engagement and satisfaction. Gavin also has a strong background in operational management, demonstrated during tenures at Fit For Life Solutions and AAA NCNU, and served honorably in the United States Marine Corps as a Sergeant. Gavin holds a Bachelor of Arts in History from UC Santa Barbara.

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