Renee Crosby

Renee Crosby serves as the Customer Success Operations Director at SOCi, Inc. since November 2023, following a notable tenure at Adobe from June 2019 to November 2023 as a Senior Strategy and Operations Manager and Customer Success Process Expert. At Adobe, Renee developed strategic initiatives to enhance customer success efficiency and collaborated with cross-functional teams to ensure alignment with organizational goals. Previously, Renee held various roles at Blackbaud, focusing on product adoption and customer success processes. Additional experience includes positions at Convio, the National Christian Foundation, and Gables Residential, contributing to customer relationships and operational improvements. Renee holds a Bachelor of Science in Rehabilitative Services from Florida State University.