Customer Success and Support Team
About
The Customer Success and Support Team at SOCi is dedicated to ensuring that enterprise clients maximize the value and effectiveness of the company's social media and reputation management solutions. This team provides comprehensive support, tailored onboarding, strategic consultation, and proactive engagement to help clients achieve their business objectives and enhance their overall user experience. Their expertise facilitates the seamless implementation of SOCi’s tools, drives user adoption, and ensures long-term customer satisfaction and success.
Team members
Alex Stock
Customer Success Manager
Amanda Meriwether
Senior Enterprise Solutions En...
Cassie Shrewsbury
Senior Customer Success Manage...
Edgar Estrada
Sr. Director of Customer Suppo...
Edgar Estrada
Sr. Director Of Customer Suppo...
Erin White-Demster
Senior Director, Customer Succ...
James Fontana
Customer Success Manager
Julia Nguyen
Senior Customer Operations Spe...
Meredith Johnson
Strategic Customer Success Man...
Renee Crosby
Customer Success Operations Di...
Richard Boehmcke
Supervisor, Customer Success
Seth Hansen
Vice President, Global Support
Taylor Deaton
Strategic Customer Success Man...
Wyatt Cooper
Enterprise Customer Success Ma...
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