Associate Director, Strategy & Insights

Why should I Apply:

At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.

We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, France, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.

The impact you can have

As Associate Director of Strategy & Insights you will work with the VP Strategy, Insights & Brand and across the business to build customer/user insight and ensure this understanding drives actionable programmes in our strategic plans.

Your work will directly contribute to our objective of becoming a more customer and user-driven business. 

On a daily basis, you will

• Build competitive and ecosystem intelligence to support strategic planning
• Lead on the preparation of market context analysis and insights, packaged into compelling pre-reads and presentations to facilitate strategic discussions and business performance reviews
• Conduct strategic research and analysis into customer/user pain points and opportunity areas to bring a deeper understanding in to the business and drive actions.
• Leverage quantitative and qualitative data from across available sources, conduct analysis, build new reports/dashboards, synthesize into compelling insights
• Provide the company with a holistic view of the customer/user voice and ensure a common understanding of customer/user goals and KPIs
• Advise and partner with GTM, Product, and Mission Control teams as needed, to integrate customer/user insight into team plans
• Conduct as-needed research and analytics to build a deeper understanding of our market and customer/user needs and behaviors to guide strategic programs and communications
• Conduct user behavior modeling to help enhance proactive customer relationship management
• Build strong working relationships across the business
• Identify initiatives to improve our customer/user metrics, and develop them into actionable programs within our strategic plans (either to lead on delivering, or ensuring programs are owned and delivered within the business)

The skills you demonstrate

• 7+ years of experience in management consulting, private equity, corporate strategy, or equivalent experience in a SaaS company
• Experience working cross-functionally across a business leading strategic initiatives
• Comfort with ambiguity and working within a growing organization
• Ability to self-start, break down strategic questions, plan work, and coordinate as-needed collaboration, and confidence to know when to operate autonomously and when to check in for guidance and support
• Excellent communication skills, with proven ability to influence business leaders and build ongoing stakeholder relationships