Jorge R.

Jorge R. is an experienced IT professional currently serving as Manager of the Global IT Service Desk at Sphera since January 2022, where responsibilities include managing incoming inquiries and enhancing documentation for problem resolution. Jorge has held titles such as Interim Manager and Service Desk Analyst II within the same company. Prior experience includes working as a Service Desk Technician at HH Global and as a Technical Support Specialist at DYOPATH, both roles involving inquiry management and documentation enhancement using ticketing systems. Additionally, Jorge has a background as a Digital Designer at People Church and as an Insurance Sales Agent at Illinois Vehicle Auto Insurance.