Liran Ben-Yosef

Liran Ben-Yosef has worked in various roles since 2013. In 2021, they began working at Spike as a Customer Experience Manager, where they are responsible for managing Zendesk under administrative privileges, creating content and editing Spike's knowledge-base using WordPress, helping to resolve customer issues, and evaluating opportunities to increase customer satisfaction, expansion, and retention. Prior to this role, they were a Customer Service Representative at Spike, where they provided technical and customer support, handled tickets on Zendesk, and provided support for Spike's Mac, Windows, Android, iOS, and Web apps. In 2019, they were a Technical Support Specialist at Teleperformance. From 2017-2019, they were a Sales Coordinator at APS Air Parts Services & Supplies, where they were responsible for brokering between suppliers, vendors, and manufacturers to airlines and MRO's, handling consumables, expendables, and rotable parts, and identifying FAA 8130-3, EASA F1, TCCA, CAAC, and other tags and certificates. From 2013-2017, they worked as a Personal Computer Technician at L.H. Computing Services, where they set up hardware and software installations, maintained and repaired technological equipment, and troubleshot hardware issues and operation systems.

Liran Ben-Yosef is currently attending John Bryce in 2021.