Principal Product Designer - AI

Job title: Principal Product Designer - AI 

Location: Melbourne, VIC - Hybrid   

Type: Full-time   

Travel expectation: Up to 20%  

Application Deadline: This role will accept applications until 28th of June, unless otherwise posted.

This is an individual contributor role with extensive experience, strong competencies, and demonstrated success in design leadership. You will be part of a specialist development team working closely with a specialist Senior Product Manager – AI and engineers to utilize generative AI technologies and take our product offering to the next level.  

You’re fascinated about what can happen at the intersections of AI and great product design. As the Principal Product Designer - AI, your design decisions will significantly impact our products and will be highly visible across the organization. You will work on major design initiatives and enhance existing product features, driving innovation through this new and compelling technology. 

You will be well-versed in design practices, and recognize which research and delivery techniques are appropriate to validate and deliver AI-driven projects on our roadmap, working closely with the Senior Product Manager - AI working in this space.  

Developing and Using Design Strategy 

• Define the overarching design strategy for AI-driven initiatives, ensuring alignment with StarRez’s business goals and customer needs.
• Identify and prioritize key areas where generative AI can enhance user experience and design innovation, focusing resources on high-impact opportunities.
• Collaborate with cross-functional teams to ensure the design strategy integrates seamlessly with overall AI product strategy.
• Use user research, data-driven insights, and market trends to inform strategic design decisions, ensuring the design roadmap reflects the latest industry advancements and customer expectations.
• Develop a clear vision and long-term plan for AI-driven design projects, setting measurable goals and milestones.
• Allocate design resources effectively, balancing short-term design tasks with long-term strategic objectives.
• Regularly review and adjust the AI design strategy based on performance metrics, user feedback, and evolving business priorities.
• Communicate the design strategy to stakeholders, ensuring buy-in and understanding across the organization.

Design & Innovate 

• Lead design efforts through the full lifecycle of software development, from defining the vision and strategy for this space, discovery, development, and execution of design elements in the AI product roadmap, launch, and ongoing management.

• Develop AI-driven design solutions that address unmet customer needs.

• Determine design metrics to measure progress and success.

• Conduct extensive user research to inform design decisions and lifecycle management.

• Collaborate cross functionally on product positioning and value propositions.

• Be a strategic thinker, able to recognize where design elements are succeeding or failing.

• Leverage agile practices and Human-Centered Design (HCD) in combination with AI to development unique and valuable products for our customers.

Measure 

• Understand when a design problem is solved and how to measure success.
• Oversee the design performance against stated KPIs.
• Track user engagement and the impact of design on end users.
• Develop a robust understanding of market, customer, and competitor trends through activities such as customer visits, market & UX research, and engaging with key stakeholders.
• Analyze design impact on product profitability and usability.
• Commercial fluency – comfortable with financials and business case development to achieve design goals.
• Monitor post-launch design performance and identify opportunities for improvement.
• Understand when a design problem is solved and how to measure success.

Prioritization 

• Work closely with the Senior Product Manager - AI and engineers on complex problems.
• Own the prioritization of design tasks within the AI product roadmap.
• Gain stakeholder buy-in on design initiatives.
• Make trade-off decisions considering new short-term requirements and long-term design strategies.

Communication 

• Excellent verbal and written communication skills – able to craft clear design requirements and communicate effectively with technical and non-technical audiences.
• Work closely with the engineering team to communicate design vision and requirements for new features.
• Collaborate with other departments to build trust and understanding.
• Advocate for team performance and design success within the organization.
• Participate in showcases (demos) and team rituals.

Attitude 

• Develop in-depth knowledge of product functionality and AI capabilities.
• Exhibit a deep understanding of user needs and reinforce a user-centric approach to design.
• Stay current with AI market trends and best practices, integrating them into the design strategy and approach.
• Be an expert on the StarRez AI product, demonstrating use cases and influencing design changes.
• Encourage a culture that values and prioritizes research-backed and customer-focused design data.
• Possess a holistic view of problems, breaking them down into manageable pieces of value.

• A minimum of 8 years' experience in design, preferably in a digital or technology-related field.

• Bachelor’s degree in design, human-computer interaction, or a related field.

• Proven track record of successful design projects in a variety of contexts, utilising a range of different technologies.

• A strong desire and preferably experience in implementing AI to support product design initiatives.

• Excellent communication and organizational skills.

• Demonstrated ability to influence cross-functional teams and senior stakeholders globally.

• Knowledge of AI market trends, user needs and generative AI technologies.

• Experience working with Agile methodology.

• Ability to work in a fast-paced, highly competitive environment.

• Experience with analytics and data-driven design decision-making.

Apply now!!! ⭐️