Amal Gabal

Amal (Amy) Gabal, MBA, is a seasoned executive specializing in customer care, business development, and investment strategy. Currently serving as Vice President of Customer Care & Experience at Startek since May 2023, Amal previously held the position of AVP of Business Development at Hexaware Technologies and was the Regional Director of Business Development at Sutherland Global Services with a focus on the MENA and USA regions. Notable contributions include leading investment strategies at TIEC/MCIT and enhancing Egypt's IT/BPO strategy at MCIT/ITIDA, collaborating with global consultants. Amal's career also encompasses project management at Syniverse and early roles at Verizon Communications and Salomon Smith Barney. Academic qualifications include a Postgraduate Degree in Data Science from Cornell University, an MBA in Management from the University of Tampa, and a BS in Management Information Systems from the University of South Florida.