People Operations Specialist

Operations · London, United Kingdom

Job description

Stenn is one of the leading FinTechs in Europe and a category leader in the verticals and markets it operates in. Founded in 2015, Stenn’s purpose is to connect international SMEs to the global financial system, helping to bridge a reported $3.6 trillion (USD) financing gap through a fast, simple online platform. To date, Stenn has enabled over $18 billion (USD) of finance to SMEs in 3 verticals and 4 markets, with capital provided by several blue-chip banks and institutional fund managers across the globe. 

Rapid expansion continues at Stenn, as under-served SMEs seek financing solutions to manage significant macroeconomic and supply chain disruption; and this follows our $50 million Series A fundraise in 2022, valuing Stenn at $900 million.

Our HQ is in London with employees across the globe, including the USA, Europe and China. We are made up of diverse, highly skilled professionals who work in an innovative way to develop and drive our business further. Our people are empowered to work autonomously through a trusting leadership style which encourages learning.

The Role:

We are seeking a dynamic and detail-oriented People Operations Specialist  to join our team. In this role, you will be responsible for supporting the day-to-day operations of the People and Culture function, contributing to the overall engagement and well-being of our employees. The ideal candidate will be a proactive and organised individual, with a passion for fostering a positive workplace culture, and a keen interest in systems, data and analytics.

Responsibilities:

HR Data:

  • Maintain accurate and up-to-date employee records in our HRIS, HiBob.
  • Maintain our recruitment platform, Greenhouse, with up-to-date offer templates, general systems maintenance and accurate data. 
  • Generate reports and analyse data to support HR metrics and decision-making.

Benefits Administration:

  • Administer employee benefits programs, including health insurance, retirement plans, and other perks.
  • Act as a point of contact for employees regarding benefit-related queries.

Employee Onboarding:

  • Coordinate and facilitate the onboarding process for new hires, ensuring a smooth transition into the organisation.
  • Prepare necessary documentation, conduct onboarding sessions, and assist in the integration of new employees into our company culture.

General Administrative Support:

  • Provide general administrative support to the People and Culture department, including preparing letters, administering background checks and collating payroll data.

Success in the role:

In your first 12 months in role, you will:

  • Conduct all tasks with a high level of attention to detail; ensuring that our systems are always the source of truth. 
  • Implement improvements to the onboarding process, resulting in increased efficiency and a positive experience for new hires.
  • Become an expert user on our HRIS, HiBob and our recruitment platform, Greenhouse.
  • Enhance administrative processes within the People and Culture function, reducing turnaround times for routine tasks and increasing overall efficiency.

Background/Experience:

  • Strong organisational and multitasking skills.
  • High level of accuracy and attention to detail. 
  • Ability to maintain confidentiality and operate with discretion when dealing with sensitive and confidential information.
  • Proficient in Google Apps and MS Office suite.
  • Ability to work independently and as part of a team.
  • HiBob and Greenhouse experience is beneficial but not required.

We appreciate the support recruitment agencies can provide, however our in-house team do not require any 3rd party assistance at this time. 

At Stenn, we believe that every team member deserves to feel like they belong. We foster a culture of inclusivity, respect, and collaboration where everyone's unique perspectives are valued. Join us and be part of a team where you can thrive and grow, both professionally and personally.



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