Alexey Plekhanov

Alexey Plekhanov is a seasoned professional with extensive experience in customer experience, strategic banking development, and digital transformation. Currently serving as Director of Customer Experience at Stenn since June 2024, Alexey previously held the position of Head of Strategic Banking Development at Silverbird, where significant achievements included automating operations, enhancing customer profiles, and successfully managing client migrations. Alexey's background also includes roles as Digital Project Portfolio Manager at SIBUR, Engagement Director at Strategy Partners, and Deputy Chief Transformation Officer at TransContainer, each contributing to increased operational efficiency and revenue growth. Early career experiences at EY, Sistema Mass Media, and UBS have equipped Alexey with a strong foundation in management consulting, strategy formulation, and project management, complemented by an Executive MBA from London Business School.