Jeff Shotnik

Director Of Service Delivery at Summit Hosting - Secure Cloud Hosting

Jeff Shotnik has extensive work experience in the field of IT. Jeff is currently working at Summit Hosting - Secure Cloud Hosting as the Director of Technical Innovation and Cloud Operations since November 2022. Jeff also holds the position of Sr. Engineer at the same company since October 2022.

Before joining Summit Hosting, Jeff worked at Handy Networks from August 2015 to November 2022. Jeff started as a Computer Systems Engineer and later took on the role of Tier III Support Engineer. During their tenure, they demonstrated expertise in various areas, including virtualization, disaster recovery, designing and building highly available clustered environments, automation, and devops. Jeff has successfully led technical projects and effectively communicated complex technical issues in a simplified manner. Jeff'sresponsibilities involved root cause analysis of escalated technical issues, planning and building customized hosting solutions, hardware provisioning, configuring and managing clustered environments, end user support, and responding to service outages.

Prior to Handy Networks, Jeff worked at HostNine LLC as part of the Technical Support team from October 2009 to February 2011. Jeff'sresponsibilities included assisting shared, reseller, VPS, and dedicated customers, managing cPanel servers, and performing necessary hardware maintenance in response to service monitoring alerts.

Jeff's career in IT began at GoDaddy, where they worked as a Technical Support Representative from June 2009 to October 2009.

Before entering the corporate world, Jeff was the Owner of Helping Hand Host from June 2006 to June 2009.

Overall, Jeff Shotnik's work experience showcases their expertise in IT, specifically in areas such as cloud operations, systems engineering, technical support, and customer service.

Jeff Shotnik studied Computer Information Systems at Front Range Community College. In August 2015, they obtained the VMware Certified Associate 6 - Network Virtualization certification from VMware. Additionally, in February 2012, they obtained the JNCIA Junos certification, though the institution that awarded it is not provided.

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