Krista Nicewarner

Vice President of Customer Success at SupplyPike

Krista Nicewarner has a diverse work experience spanning various roles and industries. Krista began their career in 2002 as an Administrative Assistant at Nall Custom Homes Inc, where they managed administrative operations and handled accounts payable and receivable transactions. From 2004 to 2008, they worked as a Staffing Specialist and On-Site Staffing Specialist at Staffmark, recruiting, evaluating, and pre-screening applicants for various positions.

In 2008, Krista joined the City of Fayetteville, Arkansas as a Benefits Administrator and Human Resources Assistant, responsible for administering employee benefits programs and conducting new hire orientation classes. From 2010 to 2017, they worked at SOAPware, Inc., starting as a Training Specialist and Documentation Coordinator, developing and administering software training programs for customers. Krista then became a Training Manager, overseeing training needs and adapting curriculum accordingly. Eventually, they served as the Director of Customer Services, responsible for managing customer service teams and support ticketing systems.

Since 2017, Krista has been with SupplyPike, where they have held multiple positions. Krista started as a Customer Success Manager and was later promoted to Director of Customer Success. Currently, they serve as the Vice President of Customer Success, leading and overseeing customer success initiatives.

Overall, Krista Nicewarner has demonstrated strong skills in customer success, training, administrative duties, and staff management throughout their career.

Krista Nicewarner attended the University of Arkansas from 2000 to 2004, where they earned their Bachelor of Business Administration degree with a focus on Human Resources Management/Personnel Administration, General.

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Previous companies

Timeline

  • Vice President of Customer Success

    May, 2021 - present

  • Director of Customer Success

    January, 2020

  • Customer Success Manager

    December, 2017

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