Roy Wood Jr is an accomplished executive with extensive experience in client engagement and customer lifecycle management. Currently serving as Chief Customer Officer at Symphony Talent since November 2022, Roy leads a range of functions including Professional Services, Creative Studio, and Customer Support. Prior to this role, Roy held the same title at Insurity, focusing on driving services and revenue while managing key customer support areas. Roy's career includes significant leadership positions, such as Executive Vice President at Insurity and Global Vice President of Services at Sparta Systems, Inc., where responsibility encompassed P/L management and consulting services. Roy's foundation in leadership began at SAP, contributing to substantial annual revenue while managing a global team. Educationally, Roy holds a BA in Economics from Vassar College and an MBA in HRIS from the University at Albany.
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