Raphael Nouqueret has a diverse work experience. From 2017 to 2018, they worked as a Customer Support Representative at Uber. In this role, they provided customer support and resolved issues through email and chat communication.
In 2018, they joined Philip Morris International as an HR Specialist. Their responsibilities included HR services, data management, payroll activities, contract management, and working with affiliates in France. Raphael also worked on complex reports and used tools like HR SAP, Excel, Words, and Winshuttle.
From 2019 to 2021, Raphael worked at Uber again, but this time as an Account Risk and Security Specialist. In this role, their responsibilities included fraud investigation, account security maintenance, customer support, and training new joiners. Raphael used various tools such as Google Sheets, Google Docs, Google Drive, SalesForce, and internal tools.
From 2021 to 2022, Raphael worked at Shell as a Customer Success & Deal Management Specialist. Their responsibilities included managing customer portfolios, customer relationship management, contract management, pricing, data integrity management, and ensuring compliance with company policies and contracts. Raphael also provided customer support, managed orders and disputes, and handled credit management.
In 2022, Raphael joined talent.io as a Tech Talent Specialist, although further details about this role are not provided.
Raphael Nouqueret obtained a Master's degree in Communication & Literature from the Jagiellonian University in 2018. Before that, they acquired a Licence in Slavic Studies from Universite de Lorraine in 2016. Prior to that, they obtained a Licence in Lettres from Université Bordeaux Montaigne (ex - Bordeaux 3) in 2014. In 2011, they completed Niveau DEUG in Droit from Université de Bordeaux. Additionally, in April 2023, Raphael obtained a certification in Évaluation: Devenez expert de LinkedIn Recruiter from LinkedIn.
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