Bulmaro Rayo

Bulmaro Rayo is a seasoned professional with extensive experience in customer care and technology management. Currently serving as a Customer Care Team Lead at Talkdesk since January 2021, Bulmaro previously worked as a Technical Support Representative at OneSupport from March 2019 to December 2020, delivering advanced helpdesk support and expert guidance on software and hardware systems. Earlier roles include Business PIEMS Coordinator at the Academy of Accelerated Learning, where Bulmaro managed the PEIMS system and automated data tracking for two campuses, and Director of Information Technology at Girls & Boys Preparatory Academy, overseeing website maintenance and a technical support team.