Rory Mitchell Cmgr Fcmi

Rory Mitchell MBA CMgr FCMI has a diverse work experience spanning several companies. Starting from 2000, Rory worked as a Team Manager at Norwich Union Insurance. In 2001, Rory transitioned to the role of Planning Analyst in the same company. In 2003, Rory joined Vodafone as a Scheduling Manager and later became an Outsource Call-Centre Delivery Manager in 2007. Rory's last role at Vodafone was as a Retail Planning Manager, where they implemented optimized techniques for the retail store network.

In 2010, Rory joined TalkTalk as a Senior Business Planner, responsible for forecasting and budgeting across various functions. Over the years, Rory held several positions in TalkTalk, including Head of Contact Forecasting and Head of Business Planning. In their most recent role as Transformation Delivery Director, Rory introduced portfolio management to optimize resources and reduced project overrun time by 20%.

Throughout their career, Rory demonstrated expertise in strategic planning, capacity management, supplier commercial management, and service optimization.

Rory Mitchell has a Master of Business Administration (MBA) degree in Business Administration and Management, General from Middlesex University, which was earned from 2019 to 2021. Prior to that, they completed a BA (Hons) degree in Business Studies from Liverpool John Moores University between 1994 and 1999. Rory Mitchell also attended Truro School from 1987 to 1994, but no degree or field of study information was provided for that time.