Jantamanee Mahachanon

Jantamanee Mahachanon is a seasoned professional with extensive experience in customer success, marketing strategy, and relationship management. Currently serving as a Customer Success Manager at TD Tawandang Co., Ltd. since August 2022, Jantamanee is adept at problem identification, team leadership, and optimizing service quality through analytics. Prior roles include Partner Relationship Management Division Manager, responsible for enhancing partner satisfaction, and Omni Channel Champion Manager at Central Group, where responsibilities included strategic marketing roll-out, customer experience management, and innovation project oversight. Earlier experience as a Remote Personal Shopper involved nurturing client relationships and driving sales, while Jantamanee began a career in customer service as a Cabin Crew member at Nok Airlines. Jantamanee holds a Bachelor's degree in Chemical Engineering from Thammasat University.