Donna Griffiths

Donna Griffiths has extensive work experience in various roles and industries. Donna is currently serving as the Director of Customer Experience at Tebra since August 2022. Prior to that, they worked at AIG as a Customer Strategy Manager, where they were responsible for driving digital strategy, improving customer experience, and reducing friction in doing business. From 2013 to 2018, Donna worked at Farmers Insurance, first as a Strategic Planning and Execution Analyst, focusing on cross-sell performance and customer renewal experience, and later as a Senior Research Specialist, providing insights to drive brand strategy and marketing allocation. Before that, they worked at Added Value as a Strategic Director, managing large-scale projects for global clients. Donna also gained valuable experience at Hall & Partners, where they served as an Account Manager, Senior Account Executive, and Account Executive, leading strategic research projects and managing client relationships. Their earliest work experience was at Shi Design Pte Ltd, where they worked as an Account Manager, and at BusAds Pte Ltd, where they held various roles including Business Development Manager, Sales Manager, and Sales Executive.

Donna Griffiths holds a Bachelor of Business Administration (B.B.A.) degree from the National University of Singapore. No specific start and end years are provided for their education at this institution.