Jan Laczynski

Jan Laczynski has a diverse background in customer service and assistance, currently working at Jetstar Airways in the Special Needs Assistance Team, providing compassionate support for wheelchair passengers. Previous experience includes serving as a Dispute Resolution Officer at the Telecommunications Industry Ombudsman, managing consumer complaints related to telecommunications services. During time at nbn™ Australia, Laczynski excelled as an Incident Management Specialist and contributed to diversity and inclusion efforts as a member of both the Cultural Diversity Committee and the LGBTIQ Pride Committee. Additional roles encompass sales and leadership positions at Foxtel, Medibank Private, and National Australia Bank, including a focus on developing teams and improving customer experiences. Educational achievements include a Certificate IV from Swinburne University of Technology and diplomas in Public Relations.