Richard Tutalo, MS, CPIS, currently serves as a Customer Success Manager at ServiceRocket, focusing on contract renewals and business expansion. Previous roles include Customer Success & Implementations Manager at Supermove, where Richard enhanced customer experience through training and automation solutions, and Senior Account Manager at Recharge Payments, where Richard fostered relationships and developed key performance metrics. As an Enterprise Customer Success Manager at Datadog, Richard managed project implementation for Fortune 500 clients, while at Trimble Visibility, Richard supported Fortune 1000 clients through operational compliance. Richard's early career includes sales and operations roles at XPO Logistics. Richard holds a Master of Science in Biology from Sam Houston State University and has completed a Full Stack Coding Bootcamp at the University of Denver.
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