Anna Forte is a skilled Client Success Manager at The Channel Company, specializing in strategic management for high-value Enterprise accounts and pilot programs. Since February 2022, Anna has excelled in overseeing client relationships, ensuring service delivery, and resolving issues. In addition to current responsibilities, Anna operates as a Freelance Strategic Operations Manager, supporting service-based entrepreneurs by crafting and executing comprehensive 24+ month strategic roadmaps. Anna previously held the role of Customer Success Manager at Parcel Pending, where substantial account retention and expansion were achieved through effective Quarterly Business Reviews. With a background in property management at Irvine Company, Anna has demonstrated expertise in operational excellence and resident engagement. Anna is currently pursuing an advanced degree at UCLA Anderson School of Management and holds a B.S. in Marketing from Bentley University.
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