Since 2003, the mission of The Crossroads Group is simply to help organizations hear and respond to the voice of the customer/stakeholder and report findings in a manner that facilitates effective follow-up action at all levels (from senior leadership to front-line staff). While specializing in the community health center, rural health clinics, health departments, and other primary care delivery organizations, the Crossroads Group also is experienced in providing services for pharmacies, specialty care centers (e.g. Nephrology), Emergency Rooms, and hospitals. The Crossroads Group is also experienced working with health plans and health plan surveys and has provided services in other industries such as education, residency programs, and banking and has implemented several custom surveys to assess special programs or grant-funded projects.

Research

The Crossroads Group

Mark E. Robledo

Sarah Elena Harper

Sarah Beatty

Samantha Stevens

Casey Stoffel

Andrew Grant

Meagan Yarbrough

Jocelyn Martindale

Sarah Degarmo

Lucy Gonzalez

Krislyn Bramwell

Catherine Lindley

Wendy Lu

Katie Musick

Flor E. Robledo

Chris Copeland

Katie Ward

Lisa Marie Duesterheft

The Crossroads Group is led by a team with experience in research, administration, IT support, and internships. The team members have attended The School for Field Studies, where they studied sustainable development, and Southwestern University, where they majored in environmental studies and sociology. The team's experience and education equip them to handle the challenges of running a business while also being environmentally conscious.

Leadership Team

Board of Directors

Founding Team

Leadership Team

About

Team members

Other teams at The Crossroads Group

Board of Directors

Founding Team