Nicolas Trilling

Nicolas Trilling has a diverse range of work experience in various roles and industries. Nicolas has held positions such as a Team Lead in Customer Experience at The Customization Group, where they developed and implemented tailored CX strategies and managed a Voice of the Customer Program. Nicolas also worked as a Senior Product Owner in CX, maximizing the business value of products and solutions. Additionally, Nicolas has held roles at Euroflorist as an eCommerce Country Manager, at Ted Baker as an International eCommerce Executive and eCommerce Content Specialist, at atlasformen as an International Product Marketing Manager, at Shiseido as a Digital Product Manager Assistant, at Comptoir de l'Homme as an Online Product Manager Assistant, and at Zadig & Voltaire as a Multilingual Sales Advisor. Nicolas began their career as a Marketing Assistant at CBMS Dialogmarketing and as an Online Marketing Assistant at adora MEDIA GmbH. Nicolas's earliest work experience was as an Intern at BEGA.

Nicolas Trilling completed a Bachelor of Science degree in Business Administration with a major in Marketing and Media Management from the University of Cologne in Cologne, Germany, from 2007 to 2011. Nicolas then earned a Master of Science degree in Management with a major in Marketing from IÉSEG School of Management in Paris, France, from 2011 to 2013. In 2017, they obtained a certification in Agile Project Management™ - Foundation from Westminster Business School in London, United Kingdom. Additionally, Nicolas has completed various certifications and courses in fields such as leadership, language, digital marketing, web design, and user experience design, from institutions like TÜV NORD Akademie GmbH & Co. KG, Google, Udemy, and Konrad-Adenauer-Stiftung e.V.