Org chart
Steve Hurst
Behind the scenes
Values
Provide world class service
Care for our guests is at the core of our business, and we keep challenging ourselves to exceed the expectations of those who trust us with their business.
Value our people and their future
We invest in career paths and life choices, providing the appropriate opportunities to explore the future we dream of.
Always improve
Every day we grow, we want to be a better business and people every day. Some may be on different paths, and moving at different speeds, but we are all improving.
Appreciate our differences
We appreciate diversity of heritage, beliefs and thought. We seek common ground and learn from those with a perspective unique from ours.
Cherish our community and environment
We are stewards of our land and our community. We are mindful of how our choices impact our world. From our guests to our community, we take every opportunity to care for and improve the lives of those around us.
Engage and listen
We are active listeners and take every opportunity to listen to those who are speaking, without interruption and with eagerness to understand. We acknowledge each other and our guests by keeping our heads up and remaining aware of our presence.
Open and thoughtful communication
We take the time to be clear with our words, provide thoughtful and timely communication, and always with the intent of improving. When communicating challenges, we are not passive aggressive or sarcastic.
Instill trust
We know our guests, community and team have placed incredible trust in us and we will keep earning it. If we somehow lose that trust, we will aggressively earn it back.
Smart with our resources
We work hard, as a team, to gain revenues and in return assets that help us achieve our goals.
Assume the best in others
We give each other the benefit of the doubt. If we are concerned, we ask questions without accusation.
