Jacqueline Hay

Jacqueline Hay (MCIM) has a diverse work experience spanning over 25 years. Jacqueline is currently the Head of Engagement & Communications at Edinburgh College of Art, where they are responsible for developing communication and engagement strategies with various internal and external stakeholders. Prior to this, Jacqueline worked as the Head of Strategic Marketing at Museums Galleries Scotland, where they developed and implemented marketing strategies to raise the profile of the organization and the Scottish museum and galleries sector. During a period of maternity leave, they took the opportunity to enhance their knowledge in marketing, particularly in customer behavior and digital marketing. Additionally, they worked as a Strategic Marketing & Communication Consultant at Amplify Marketing Consultancy Ltd, providing guidance to clients on customer data augmentation. Jacqueline has also held various marketing roles at VELUX, where they demonstrated leadership in planning, budget management, and commercial marketing. Earlier in their career, they worked as a Media Planner/Buyer at MediaVision (IMS) Ltd. and as a Marketing and Sales Assistant at The List Ltd. Jacqueline'sexperience in the finance industry includes working as a Travel Services Officer at LLoyds TSB. Overall, Jacqueline's work experience showcases their expertise in strategic marketing, communication, and leadership roles in diverse industries.

Jacqueline Hay (MCIM) completed their education at the University of Stirling from 1997-2001, earning a B.A. Hons degree in Marketing and Film and Media. Jacqueline also obtained the MCIM certification from the Chartered Institute of Marketing (UK) in 2018.